Home > Frequently Asked Questions
Why I should buy from spexexpress.co.uk?
• Price
• Quality
• Technology.
Price : We offer the lowest possible price to everyone ! We have done a tremendous amount of market research and we found that prices of the retail eyewear are extremely high in the UK. You can buy approximately 4-6 pairs of eyeglasses from us for the same price as one pair of eyeglasses from your local retail optician. The average price for one pair of eyeglasses in the UK is £150, while our price is as low as £15 !
High quality : We offer all customers really low prices. Our products are always high quality. All the lens from spexexpress.co.uk are multi-functional: Thinner and lighter than polycarbonate len, Water proof and Scratch Resistant.
Attention : All Lens from spexexpress.co.uk include the above specifications at no extra charge !!
What information should I provide for my chosen eyewear?
All you need to provide us is your prescription information and P.D.(pupilarity distance)
Which payment methods do you accept?
We accept Credit Cards via Paypal and Personal cheques
What can I do if the glasses have any problems?
We assume that the prescription information submitted by you in your application is up to date and accurate. This is the basis on which your contract is formed. If you feel that our glasses need adjustments then you will find most local opticians provide adjustment service on glasses.
Do you have any quality Guarantee?
Yes! We are proud to provide you with a 30 days quality guarantee! If you find that your glasses are defective within 30 days, We will replace them with no cost to yourself.
What happens if when I receive my glasses they do not fit properly?
You can take your glasses to any reputable high street optician who will adjust your glasses to fit you. This service is normally performed free of charge (but the optician may reserve the right to charge a nominal fee. However, if you add this to the cost of your glasses you will find you are still making a vast saving).